HOW TO LOGIN

Go to your designated URL. For compatibility, the users are advised to use the recommended browsers (e.g., Google Chrome and Safari). 

Designated URLs:

• https://pacificislands.ultrahhc.com/

• https://west.ultrahhc.com/

• https://east.ultrahhc.com/

• https://central.ultrahhc.com/

For easy and fast access, it is recommended to Bookmark the site’s url address.  

The login page will first show fields only for Agency ID and User ID.  

Instead of "Login", you will see a "Continue" button.

Enter your Agency ID and User ID.  

Click the "Continue" button. This action verifies your credentials.

If the Agency ID and User ID are correct, a Password field will appear.  

The "Continue" button will change to "Login".  

Enter your password and click "Login".

If your password is correct, you will then be redirected to the EULA page. Click the “I/We Agree” button to continue. 

If the entered Agency ID or User ID is incorrect, the system will display an error message (e.g., "Invalid Agency ID"). You will need to re-enter the correct information and click "Continue" again.

To reset a forgotten password or request a password change, the user should contact the Agency Administrator/Office Manager. Our Customer Support Team is not authorized to make any changes on behalf of the Agency due to security reasons.