TELEPHONE COMMUNICATION NOTES (TCN)

On the Patient’s Summary page, click on “Comm. Notes”.

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Click on “New Communication Note” to create a new one.

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Type in the name on Staff(s) for this communication notes. Type in last name and make sure to select from the dropdown.

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Input the Caller Information. (Date is a required field).

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Select a Subject by clicking the appropriate textbox.

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To create a task, fill out the Create Task section. Click “Yes”, then select a priority from the dropdown list, identify the task start and due date and type in the Assigned staff. Upon saving this Communication Note it will create a pending task on the Homepage.

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Enter remarks in the Comments box.

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Once done, click the “Save” button located on the upper left on top of the Physician’s name.

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Then the assigned carestaff can Electronically Sign it.

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TELEPHONE COMMUNICATION NOTE FEATURES

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Printer Button
1. - Print All - All created communication notes will be printed.
  - Printer Icon - Prints the communication note on the same row.
Upload File (For Attachments)
Patient Alerts – to input any alert for patient care.
1. - Input Alert Date
  - Add Alert Message
  - Hit Click to insert alert

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TWO OTHER WAYS OF CREATING COMMUNICATION NOTES

On the Show or Read-Only Calendar, left-click on the blue field of a specific day then select “Add Communication Note”.

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On the Visit Calendar (Main Calendar Page). Left-click on the blue area of a specific day, then select “Communication Notes”.

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Version Control #: DSL2019-2.2

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